Cancellation and Refund
Cancellation Policy:
- Customers must cancel their class or membership at least 7 days in advance to receive a full refund.
- A cancellation fee of 20% of the fees will be deducted for cancellations.
- No partial refunds for late cancellations.
- No refunds if a customer cancels after attending a portion of a multi-class package or membership.
Refund Policy:
- Refunds are only offered in case of medical issues.
- Customers can request a refund by emailing [insert email].
- Refunds will be processed within 14 business days.
- Refunds will be issued in the original payment method.
Special Considerations:
- Workshops and Yoga Programs are non-refundable.
- There are no exceptions to the refund policy for promotional or discounted packages.
- There are no specific terms for memberships versus one-time class purchases.